I had been a Jeff's customer for several years when I experienced an unusual problem with my 1969 Mustang.I had a steering issue which was determined to be caused by road damage to my rack and pinion unit. The owner of the company that made it had retired. Fortunately for us ( me and the car ) Jeff's service manager Jerry was able to talk the owner into going back into his shop and turning out a replacement system which works great. I doubt that most shops would have gone that extra mile Thanks guys, Jay Krumholtz